Payment methods

All payments should clear the debt in full or must be in accordance with an agreed arrangement. Note: Payment must be made directly to Dukes and not our client to avoid further costs and action.

Should, for any reason, you fail to make a payment before the date noted on your correspondence from Dukes or should you fail to make your payment as part of your agreed arrangement, without prior warning, further recovery action may continue and additional fees may be added to your account.

Our most popular payment methods

Our automated payment options mean you can make a payment in just a few taps, anytime, anywhere. All three of the below are available 24/7 without the need to speak with our Customer Collections Team.

Mobile
Banking

Our user-friendly mobile banking link allows you to make payments effortlessly, and securely, from your bank directly to ours.

Please quote your Dukes reference number when making a payment so we can link the payment back to your account.

Click to make a payment

Automated Telephone Payment Line

Skip any call queue and dial: 01302513291. Follow the simple prompts to complete your payment quickly and securely.

You'll need your Dukes reference and client reference number to make the payment.

Call to pay

Online Card
Payment & Apple Pay

Prefer using your credit card, debit card or Apple Pay? Our online payment portal ensures that your transactions are safe and hassle-free.

Just enter your card details and Dukes reference number, or choose Apple Pay for a quicker checkout - and you're good to go!

Pay online (card or Apple Pay)

If you don't have your Dukes or Client reference number available a member of our team will be able to help you on LiveChat

For all other ways to make payment, click here

Payment arrangements

If you've received a letter requesting payment but don't have the funds to pay in full right now, contact our friendly team who will run through your income and expenditure to assess possible repayment solutions.