All payments should clear the debt in full or must be in accordance with an agreed arrangement. Note: Payment must be made directly to Dukes and not our client to avoid further costs and action.
Should, for any reason, you fail to make a payment before the date noted on your correspondence from Dukes or should you fail to make your payment as part of your agreed arrangement, without prior warning, further recovery action may continue and additional fees may be added to your account.
Our most popular payment methods
Our automated payment options mean you can make a payment in just a few taps, anytime, anywhere. All three of the below are available 24/7 without the need to speak with our Customer Collections Team.
Mobile / online banking
Our user-friendly mobile banking link allows you to make payments effortlessly, and securely, from your bank directly to ours.
Please quote your Dukes reference number when making a payment so we can link the payment back to your account.
Automated telephone payment line
Skip the call queue and dial our automated payment line on 01302513291. Follow the simple prompts to complete your payment quickly and securely.
You'll need your Dukes reference and client reference number to make the payment.
Online card payment
Prefer using your credit/debit card? Our online payment portal ensures that your transactions are safe and hassle-free. Just enter your card details and Dukes reference number, and you're good to go!
If you don't have our Dukes or Client reference number available a member of our team will be able to help you on LiveChat