Payment Methods
We provide a range of payment methods to enable to clear your debt(s). If you can't make a payment we encourage you to contact us to advise us why. We may be able to offer flexibility on your next payment.
Should you fail to make a payment before the date noted on your correspondence from Dukes, or as agreed as part of your arrangement, additional fees may be added to your account.
Use our Account Management App
Make a Secure Online Payment
Available 24 hours a day.
Securely make a payment by by following the button below.
Pay using our Automated Telephone Line
Available 24 hours a day.
Make a card payment without speaking to a Contact Centre Agent.
Pay by Post
You can send us cash, cheques, postal orders or bankers drafts to our head office address:
Dukes Bailiffs Limited
Dukes Court
7 Newcastle Street
Stone
Staffordshire
ST15 8JT
Write your full name and Dukes Reference number on the back of every payment to ensure your money is correctly allocated to your account.
We will not be held liable for post that is lost in transit.
Recurring Card Payment
Make regular fixed payments by providing us with your debit card details.
If you make an additional payment your recurring payment will be adjusted to ensure no overpayment. Once you have completed your arrangement, the recurring card payments will automatically stop.
Note: This is not the same as a Standing Order which will use your current account details, not your card information.
Online Bank Transfer
Our Bank details are:
Account Name: Dukes Bailiffs Limited
Account Number: 01434500
Sort Code: 40-43-14
You must quote your Dukes Reference number with every payment to ensure your money is correctly allocated to your account.
Payments can take up to three days to be received, depending on your bank.
Pay with a Standing Order
Make regular fixed payments to us by setting up a standing order with your bank.
You are responsible for stopping your Standing Order once your arrangement is complete.
To set-up you must fill in a Standing Order Mandate Form to give to your bank for approval.
Pay over the Telephone with a Contact Centre Agent
Call to speak with one of our friendly Contact Centre Agents to make a payment over the telephone using a debit card.
Due to Covid-19 and social distancing measures our office opening hours are currently 08:30 - 17:00 Monday - Friday.
Pay by Postal Order
You must send this payment type via your local Post Office. Payments should be made to Dukes Bailiffs Limited and must quote your Dukes Reference number.
Please keep your counterfoil as proof of payment.
Pay in Person
Due to Covid-19, we are not currently accepting payments in person at our offices across the country. Please use one of the payments noted above.
Can't Make a Payment?
If you've received a letter requesting payment but feel you don't have the funds to pay right now, speak with our friendly team who will run through your income and expenditure to assess possible repayment solutions.
Can't stick to your agreed arrangement?
If you know you're not going to be able to adhere to your payment arrangement, contact us before you miss a payment - our team may be able to provide flexibility on your next arrangement date.
Please note: failure to adhere to an agreed payment arrangement may result in an Enforcement agent or Debt collector visiting your property and enforcement fees being added to the amount you owe.
