We provide 24-hour support via LiveChat. Click the pop-up on the bottom right of the page to start chatting. 💬
Our friendly team of experts is on hand to help you with payment or general account queries.
Dukes Bailiffs Limited, Dukes Court, 7 Newcastle St, Stone, Staffs
01785 825 500
Monday 8am - 8pm
Tuesday 8am- 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 8am - 2pm
Sunday - Closed
All UK Bank Holidays - Closed
Manage your debt online
Did you know that you can take control of your financial journey without the need to speak to a team member? It's simple – just use your unique Dukes reference number and client reference number, conveniently located at the top of the letter we sent you.
Click the button below to log in and access a range of self-service options:
Make payments securely
Download your payment history
Confirm agreed payment date(s)
Track the remaining balance on your account
Please note, your Dukes reference number is also known as your Case ID.
Book a free-call back appointment
Speak with a member of our team about your account by booking an appointment with one of our agents.
Discuss your account on LiveChat
Chat instantly with our customer service team by clicking the pop up at the bottom right of this page.
You don't need your Dukes reference number to access Live Chat, but if you have it to hand it will speed things up.
Request a payment plan
If you would like to set up a payment agreement with us or are not satisfied with the one we have offered please complete our income & expenditure form so we can reassess.
Not the named person?
If you receive a letter at your place that's meant for the person who lived there before you or someone you don't know, please tell us quickly. We need proof that you live there. To let us know, click the 'submit proof' button below.