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 We provide 24-hour support via LiveChat. Click the pop-up on the bottom right of the page to start chatting. 💬 

Contact us

Our friendly team of experts is on hand to help you with payment or general account queries.

Dukes Bailiffs Limited, Dukes Court, 7 Newcastle St, Stone, Staffs

ST15 8JT

01785 825 500

Opening Hours:

Monday 8am - 8pm

Tuesday 8am- 8pm

Wednesday 8am - 8pm

Thursday 8am - 8pm

Friday 8am - 8pm

Saturday 8am - 2pm

Sunday - Closed

All UK Bank Holidays - Closed

Manage your debt online

Did you know that you can take control of your financial journey without the need to speak to a team member? It's simple – just use your unique Dukes reference number and client reference number, conveniently located at the top of the letter we sent you.


Click the button below to log in and access a range of self-service options:

  • Make payments securely

  • Download your payment history

  • Confirm agreed payment date(s)

  • Track the remaining balance on your account

Please note, your Dukes reference number is also known as your Case ID.

Book a free-call back appointment 

Speak with a member of our team about your account by booking an appointment with one of our agents. 

Discuss your account on LiveChat

Chat instantly with our customer service team by clicking the pop up at the bottom right of this page. 

You don't need your Dukes reference number to access Live Chat, but if you have it to hand it will speed things up.

Request a payment plan

If you would like to set up a payment agreement with us or are not satisfied with the one we have offered please complete our income & expenditure form so we can reassess. 

Not the named person?

If you receive a letter at your place that's meant for the person who lived there before you or someone you don't know, please tell us quickly. We need proof that you live there. To let us know, click the 'submit proof' button below.

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