Book a telephone appointment
Speak with a member of our team about your account by booking an appointment with one of our agents.
If you have the ability to pay, please arrange payment as soon as possible by telephone or online.
Discuss your account on LiveChat
Chat instantly with our customer service team by clicking the pop up at the bottom right of this page.
You don't need your Dukes reference number to access Live Chat, but if you have it to hand it will speed things up.
Not the named person?
If you have received a letter at your property addressed for the previous occupier, or someone unbeknown to you, it's important that you let us know as soon as possible.
Our friendly bunch of experts are on hand to help you with payment or general account queries.
Please have your Dukes reference number available if possible. This can be found enclosed on all letters sent by Dukes.
Note: We are operating at reduced hours due to the Covid-19 pandemic.
2022 opening hours are Monday - Friday, 8am - 8pm.