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Contact us

Opening hours

We are currently operating at reduced opening hours due to the Covid-19 pandemic.

Monday - Friday, 8am - 8pm

Closed all UK Bank Holidays

Below is the variety of ways you can quickly and easily contact our team.


Use our online form to get in touch with us. We will aim to respond to your enquiry within 48 hours of receipt.


If have an urgent enquiry, please call our team or speak with us on LiveChat.


Schedule a free call-back

Our contact centre team are available to call you at selected times during the week.


Click the button below to schedule your callback.

Live Chat

Get instant access to our support team who can help you with general queries, or payment arrangement. 

Use the pop up at the bottom right of this page to chat.

Write to us

Dukes Bailiffs Limited

7 Newcastle Street

Dukes Court



ST15 8JT

Call to speak to a Contact Centre Agent

Our friendly bunch of experts are on hand to help you with payment or general account queries.

Please have your Dukes reference number to hand when calling, if possible.

Message us on WhatsApp

Due to Covid-19 this platform is not currently available.


Check back for updates or find us on Facebook Messenger.

Subject access request

Legally you can request to see the data we have of you on file.


In the event that you request to see what data we have on file for you, you must contact our Data Protection Officer (DPO).

Make a complaint

We always try to provide the very best possible service, but we're only human and sometimes some things may need improving.


If you're unhappy with the service that you have received, we'd like the chance to put things right.

Share a compliment

We love to hear positive feedback.


If you're happy with the way our team have treated you, or with the outcome of a call or a visit from an Agent, please let us know.