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Not the named person?

Have you received a letter by mistake?


If you have received a letter at your property addressed for the previous occupier, or someone unbeknown to you, it's important that you let us know as soon as possible.

Please complete the form below and provide any supporting information / evidence to confirm that you are the new legal occupier of the property.


Supporting evidence / information must include at least one of the following:

  • A Tenancy Agreement

  • A Council Tax Bill

  • A Utility Bill (gas, electricity, water, internet, telephone (mobile not acceptable))

  • Please complete the form below

    Upload File

    Thanks for submitting your evidence.
    Our team will respond to you via email within 3 working days to advise you of the next steps.

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