Request a payment arrangement
We recognise that unforeseen circumstances may affect your ability to make a one-time payment. If you are unable to pay the full amount at once, we are here to help. Our priority is to find a solution that works for you and our client.
Learn how the benefit system can support your income
Before you request a payment arrangement, why not use our simple benefits calculator to find out if you qualify for benefits that could boost your household income?
You can also understand how to apply for them and see how your benefits might change if you start working.
How to request a payment arrangement at Dukes
By engaging with us and completing the Income & Expenditure form, you take a proactive step towards resolving your outstanding debt.
Please complete the form accurately and provide all necessary details. Once you've submitted the form, our dedicated team will review your information and assess your eligibility for a repayment arrangement. We will contact you promptly to discuss the available options and work together towards an arrangement that aligns with your financial situation.